Compassvision

In today's stormy and ever-changing climate, organizations must establish ways to stay on course by finding out where they are and where they want to be to reach their ultimate destination.

Organizations that systematically bring the voice of the customer into the process of answering these questions are more likely to chart a successful course through the storms and waves of constant change.

In today's world, merely collecting unused data on your organization isn't enough. Rapid and critical corrections in your course can only be made with actionable Business Intelligence information delivered in simple, intuitive ways.

Being able to assess organizational performance at a glance, without cumbersome interpretation techniques, increases your organization's agility in making key decisions regarding corrections to course and enhances your ability to gauge the effectiveness of those decisions.

Imagine if your organization had a way to:

  • View your company's performance on key characteristics at a glance.
  • Share performance information instantly throughout your organization.
  • Choose performance metrics and set alarm conditions that are meaningful to you.
  • Observe customer or client "Transactions" in, user definable, real time.
  • Have the ability to drill this information down to any level or detail.
  • Assess the ROI of your actions or corporate changes quickly.
  • Evaluate the effectiveness of your internal company's systems.
  • Continuously monitor and clarify the voice of your customer.
CompassVision provides the way...

CompassVision is an affordable, automated system, developed by an experienced Market Research company, that gathers continuous feedback from your clients or customers, delivering greater control of organizational performance, through automated online and phone (877-586-7799) surveys, and powerful Dashboard Technology.

CompassVision enables you to visualize your real-time performance information in the way that is most meaningful to you and your staff and is available anytime via our web portal that is skinned to your organizations look and feel. Our easy to use Dashboard and reporting will allow you to see what your customers are reporting and explaining, identify areas of critical focus, and even cross-compare customer satisfaction across multiple business locations.

Some of CompassVision's features include:

  • Rapid, cost-effective, deployment - begin collecting and reporting business intelligence information in less than a week.
  • Unlimited drill down on performance information to gain deeper insight into the root causes of a certain metric.
  • Easy customization, creating a simple format that makes sense to you.
  • Internet based, allow your organization to view critical information around the clock anywhere in the world.
  • Cross compare business locations, find weak links in processes and markets.
  • Set alarms to alert your company to critical information and trigger points.

For a demonstration of CompassVision, by Discovery Research Group, or for more information, please contact us at sales@discoveryresearchgroup.com.